Privacy Policy

Information we collect

When you contact us through this website — by filling out our quote request form, calling, or emailing — we collect the information you choose to give us. This typically includes your name, email address, phone number, and details about the project you have in mind.

If you communicate with us by phone or text message, we keep a record of that conversation so we can follow up on your project.

How we use your information

We use the information you provide to respond to your questions, prepare estimates, schedule consultations, and complete the work you hire us for. We may also use it to follow up with you about your project.

We do not sell, rent, or trade your personal information to anyone.

Sharing your information

We share your information only when it is needed to do the work: with suppliers or subcontractors working on your project, with our insurance carrier if a claim arises, or when required by law.

Text messages and phone calls

If you text or call us, we use your phone number only to communicate with you about your project or inquiry. Message and data rates may apply from your mobile carrier.

Website analytics and cookies

Like most websites, this site may use basic analytics tools and cookies to understand how visitors use our pages — for example, which pages are most viewed. This information is collected in aggregate and does not identify you personally.

You can set your browser to refuse cookies, and the site will still work.

How long we keep information

We keep inquiry and project records for as long as needed to serve you and to meet tax, warranty, and legal requirements, after which they are securely disposed of.

Your choices

At any time, you may ask us what information we hold about you, ask us to correct it, or ask us to delete it. Just call or email us using the contact details below and we'll take care of it promptly.

Contact us

Questions about this policy? Call us at 615-524-2965 or email remodel@pattonshomeimprovement.com.

Patton's Home Improvement LLC — Nashville, TN.